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NCC: Nigeria’s telecoms sector turned a corner in 2025 as broadband, speeds, and investment improved

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Nigeria’s communications regulator says the country’s telecoms sector recorded measurable gains in 2025, laying the groundwork for better service quality and a more resilient digital economy in the year ahead.

In its newly released 2026 industry newsletter themed “Delivering Better Quality of Experience to the Nigerian Consumer,” the Nigerian Communications Commission (NCC) said the past year marked a clear turning point for the sector, with renewed investment, network expansion, and improvements in everyday user experience—though challenges remain.

According to the NCC, broadband subscriptions rose from about 96.3 million in December 2024 to over 109.6 million by December 2025, pushing broadband penetration past the 50% mark to 50.58%.

Network performance also showed steady improvement. Between December 2024 and December 2025, median 4G mobile download speeds rose by about 24%, while average 4G speeds increased by 18%. The NCC said the focus on 4G performance reflects its importance to everyday users, as the technology now accounts for roughly 52% of mobile connections nationwide. During the same period, 4G population coverage stabilised at around 85%, while 5G expanded to approximately 13% of the population and continues to grow.

The Commission described this growth as critical to supporting businesses, education, healthcare, and Nigeria’s expanding digital economy.

The regulator attributed these gains partly to stronger network foundations and broader national infrastructure initiatives, including Project BRIDGE, led by the Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani. The project aims to accelerate fibre rollout across up to 90,000 kilometres nationwide, strengthening Nigeria’s digital backbone and improving network resilience.

Beyond infrastructure, the NCC said its 2026 focus goes beyond access to improving quality of experience and trust. As connectivity becomes central to daily life, the Commission said it is strengthening consumer protection through tools such as the Internet Code of Practice and a broader cybersecurity and trust framework to address risks like fraud, cyberattacks, and harmful content. The NCC added that its approach remains a balance between protecting consumers, sustaining operator investment, and supporting the Federal Government’s ambition to build a $1 trillion digital economy by 2030.

While acknowledging that service quality is still uneven in some areas, the Commission said the progress recorded in 2025 shows what is possible. The task ahead, it noted, is to deepen these gains and ensure that improvements translate into reliable, affordable, and high-quality services that Nigerian consumers can consistently feel.

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NCC clamps down on illegal signal boosters, fines telcos ₦45 million

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Nigeria’s telecoms regulator has removed more than 450 illegal signal boosters and fined operators a combined ₦45 million as it intensifies enforcement efforts to improve network quality across the country.

The Nigerian Communications Commission (NCC) disclosed the actions in a formal response to Nigeria’s minister of communications and digital economy, Bosun Tijani, detailing steps taken in 2025 to strengthen oversight, improve consumer experience, and sanction defaulting operators.

According to the regulator, enforcement teams dismantled over 450 unauthorised signal boosters across the Federal Capital Territory (FCT) in 2025. While often deployed by individuals and businesses to improve indoor coverage, the devices were found to interfere with surrounding network cells, degrading service quality for other users.

The NCC said follow-up analysis showed immediate improvements. At least 70 network sites recorded measurable performance gains after the boosters were removed, based on operator data, crowdsourced network information, and a noticeable drop in related consumer complaints.

Quality of service remains a major pain point for Nigerian telecoms users, and the commission said addressing it will stay central to its regulatory agenda in 2026. The focus, it added, will be on greater transparency, faster response times, and outcomes consumers can directly feel.

As part of that transparency push, the NCC said it has expanded public disclosures to pressure operators into improving service quality. One such move was the approval of tariff adjustments in January 2025, which the regulator described as a “calibrated intervention” to keep the industry financially viable while enabling continued network investment.

Those investments appear to be flowing. The NCC said Nigeria’s telecoms sector attracted more than $1 billion in fresh capital in 2025, alongside the rollout of over 2,850 new and upgraded network sites nationwide.

On consumer protection, the regulator said it adopted a more targeted approach to complaint management, focusing on the most common issues reported by subscribers: poor service quality, rapid data depletion, and refunds for failed transactions.

Operators are now required to notify customers ahead of major outages and maintenance activities. In addition, a Major Outages Reporting Portal on the NCC’s website provides real-time information on network disruptions, their geographic scope, and steps being taken to resolve them.

In October 2025, the commission also launched a crowdsourced National Coverage Map, allowing users to compare operator performance across locations using anonymised, near real-time data. Quarterly industry performance reports, broken down by state and region, are now being published as well.

To tighten enforcement, the NCC said it now receives daily, granular performance data from mobile network operators and infrastructure providers. It also reinstated nationwide drive tests in 2025—its first in nearly a decade—covering both urban and rural areas to independently verify operator-reported data.

Addressing widespread complaints about data depletion, the regulator pointed to tariff simplification guidelines issued in November 2024, which required operators to reduce the number of tariff plans and standardise disclosures to make pricing easier for consumers to understand.

Routine audits and spot checks continue. A fourth-quarter 2025 audit of 965 base stations in the FCT uncovered 5,557 infractions, with the NCC saying 81% were resolved before the end of the year.

On failed airtime and data recharges, the commission said refunds exceeding ₦10 billion have already been facilitated in collaboration with the Central Bank of Nigeria, telecom operators, and financial institutions. A formal refund framework is expected to be launched in March 2026.

The NCC confirmed that Globacom, Airtel, and infrastructure provider IHS were fined a combined ₦45 million in October 2025. Additional enforcement cases, carrying potential liabilities of ₦12.4 billion, are still undergoing regulatory review.

Beyond enforcement, the regulator said it approved several spectrum trades and reassignments, reallocating about 50 MHz of underutilised spectrum. The reassignment of an additional contiguous 10 MHz to Globacom helped boost its average 4G download speeds to around 15 Mbps by late 2025, up from roughly 9.5 Mbps previously.

The commission also revealed that Nigeria’s first Spectrum Roadmap, covering 2025 to 2030, has been drafted and is expected to be released by March 2026, pending board approval.

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NCC To Launch Spectrum Roadmap 2026 – 2030, For Improved Connectivity in Nigeria

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The Nigerian Communications Commission, NCC, has commenced consultative engagements with critical stakeholders prior to the launch of its National Spectrum Roadmap 2026 — 2030, as well as the opening of new spectrum bands in support of President Bola Tinubu’s Renewed Hope Agenda for a trillion dollars digital economy.

The proposed National Spectrum Roadmap 2026–2030 will drive Nigeria’s digital future through transparency and predictable spectrum regulation.

The Executive Vice Chairman, Dr Aminu Maida, disclosed this on Monday at a Spectrum Roadmap stakeholders’ consultation forum in Abuja.

Mr Maida said the initiative includes the Spectrum Roadmap 2026–2030 and guidelines for opening the lower 6GHz and 60GHz licence-exempt bands.

Represented by the Head of Spectrum Administration, Atiku Lawal, he said the measures aim to improve quality of service nationwide.

Mr Maida said: “Our national ambitions are growing. We want faster speeds, wider coverage, better service quality, stronger innovation and greater inclusion.

“This roadmap creates a transparent, predictable regulatory environment supporting investment, encouraging innovation, expanding access and improving service quality for all Nigerians.”

He said the lower 6GHz and 60GHz guidelines would unlock new capacity for high-speed, affordable and reliable connectivity.

“Spectrum is behind everything digital we do. Though invisible, it is indispensable to mobile, broadband, satellite, emergency and smart technologies,” Mr Maida said.

He added that every video call, online classroom, digital transaction and connected device in Nigeria relies on spectrum.

“We are preparing Nigeria for future data demands across homes, campuses, businesses, healthcare facilities and public spaces,” he said.

The Executive Commissioner, Technical Services, Abraham Oshadami, said spectrum resources must serve every community.

“Today’s engagement reaffirms our commitment to expanding wireless broadband through foresight, fairness and national development goals,” Oshadami said.

Earlier, Atiku Lawal described the roadmap as more than a technical document, calling it a strategic blueprint for Nigeria’s digital future.

Speaking for Huawei, Dr Lola Fafore said the roadmap would drive innovation, boost broadband penetration and contribute significantly to national GDP.

The two-day forum will deliberate on initiatives shaping Nigeria’s digital future.

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NCC Unveils 2026–2030 Spectrum Roadmap, Moves to Open New Bands for Wi-Fi Expansion

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The Nigerian Communications Commission (NCC) has signaled a major shift in how radio spectrum will be managed in the country over the next five years, as it unveiled plans for a new Spectrum Roadmap (2026–2030) and proposed guidelines for opening the lower 6GHz and 60GHz bands for unlicensed use.

Speaking on January 19, 2026, at the Stakeholders’ Consultative Forum on Spectrum Roadmap 2026–2030 and Guidelines for Opening Lower 6GHz & 60GHz Bands in Abuja, the NCC’s Executive Vice Chairman (EVC), Dr. Aminu Maida, described the initiatives as critical to Nigeria’s digital future. He said the frameworks are designed to make spectrum management more predictable, transparent, and investment-friendly while supporting innovation and wider digital inclusion.

Welcoming industry players, government agencies, and technical experts to the forum, Maida said the discussions would shape policies that affect everything from mobile broadband and satellite services to financial technology, emergency communications, and smart infrastructure. He underscored the centrality of spectrum to modern digital life, noting that “spectrum may be invisible, yet it is indispensable,” as it powers mobile phones, broadband networks, and connected devices across the country.

The EVC warned that spectrum is a finite resource, even as demand continues to surge due to cloud computing, artificial intelligence, Internet of Things (IoT) applications, and data-heavy services. According to him, this makes smarter planning and more flexible regulation imperative. The new Spectrum Roadmap, he said, aims to balance growing demand with national development priorities while improving service quality and network coverage.

Beyond the roadmap, the NCC is also proposing to open the lower 6GHz and 60GHz bands for license-exempt use, a move expected to significantly expand Wi-Fi capacity in Nigeria. Maida explained that this would enable faster indoor broadband, multi-gigabit wireless systems, and better connectivity in homes, schools, hospitals, businesses, and public spaces.

He noted that globally, Wi-Fi already carries a significant share of internet traffic, and Nigeria must position itself to benefit from this trend. Opening these bands, he said, would prepare the country for future data demands beyond traditional mobile networks.

While emphasizing that the regulatory frameworks provide a strong foundation, Maida stressed that private sector investment, innovation, and stakeholder feedback would ultimately determine their success. He linked the initiative to the Federal Government’s Renewed Hope Agenda and President Bola Ahmed Tinubu’s ambition of building a $1 trillion digital economy by 2030.

The EVC also reiterated the Commission’s commitment to consultative and evidence-based policymaking, urging participants to contribute actively to the deliberations. He framed the forum as a collaborative effort to build a more innovative, resilient, and inclusive digital ecosystem for Nigeria.

The consultative forum is expected to inform final policy decisions on spectrum allocation, unlicensed access, and future licensing strategies as the NCC moves toward implementing its new roadmap.

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